Created: Jul 16 2018 | Updated: Aug 24 2018
Buzzing can be the result of a few things, if it is buzzing when playing only then it’s likely that the voice coil of your driver has burnt. You can inspect this by lightly pushing on the woofer cone straight back (not from one side) and feel for it scraping, this should be obvious if it is scraping. If this is the case, you can contact our support team.
It is also possible if your subwoofer is humming it is the result of a ground loop. Ground loops often need to be dealt with on a case by case basis, but in general, can be traced by disconnecting things from the back of the preamp one by one. When the hum stops, take the power cord of whatever was disconnected and try powering it from a different outlet. If the noise is more like a buzz, start by disconnecting cable TV. If it stops, an isolation transformer for the cable line may be required - please contact your cable company or home theater retailer. Depending on their nature, ground loop problems may also be taken care of by using XLR connections (if available) instead of RCA.